🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Phone Answering Service - Intelligent Office Melbourne

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Telephone Answering Service For All Types Of Businesses Brisbane

The platform can deal with follow-up, and lead generation calls with ease. You can set custom-made hold music to entertain callers while on the line. It has actually trained virtual receptionists who can handle client FAQs and other complicated queries. Users can receive the live chat history and transcripts. It charges a one-time setup cost, and the activation can use up to 2 company days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual office, Plans start at $50 a month. No Voice, Country is the very best phone answering service for little companies with USA-based agents. The services also work throughout building and construction, real estate, and medical companies.

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Pat, Live delivers 24/7 customer care from Monday to Friday, basic working hours to increase your customer's complete satisfaction. Every Pat, Live strategy comes with a devoted telephone number and helps clients with frequently asked questions. It offers additional services like tailored call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and move calls to your cell phone or workplace extensions (virtual answering service). The live call transfer and covering the caller straight to the right extension, person, or department. Virtual assistant staff can take and provide client messages. Response, First offers system tracking to track phone signals or email notices.

Organizations can access call reports and recordings in real-time. The service cancellation terms are not consistent with the market standard. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Strategies start at $30 a month. No Abby Connect is amongst the finest small company answering services with a successful supervisor and team to respond to service calls.

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Businesses can set custom voicemails for their customers by means of Abby Link. Abby users can call and text on the Abby, Go mobile app. It can schedule recurring live call dealing with rules on your account. The variety of employee you can set on the account is not limited. Abby Link does not have any call barge and call whisper.

You can filter out spam or Robocalls using the spam blocker. The group can set up, cancel, and reschedule visits with callers on your behalf. Answering Service Care can digitally tape telephone calls and access them for later referral. It has an on-call calendar that updates the staff about on-call schedules.

Live Answer An automatic answering service can turn clients away if they prefer to speak with a live person! Sometimes you require more then a voice mail. Ozetel is proud to use live answering services at super budget friendly rates and with the flexibility to match your specific organization needs. Do not miss your valuable customer calls, have the Ozetel call agents take the call for you when you are busy or not available.

85 each YES YES YES Common FAQ's Rather of squandering labour hours and purchasing training, you can have inbound calls answered by Ozetel's expert personnel. Don't let your calls go unanswered. Utilizing the Ozetel telephone answering service as a cutting edge group is easy and you get these fantastic functions; 1.

Keep in mind, the transfer is a live answer "blind" transfer. This means that when the call has actually been moved on to an external telephone number, we can not retrieve the call if the external number does not address. Speak with the Live Answering service specialists today if you need additional information.

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Call 159 and follow the prompts or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's main calling app and press the Call button.

Simply put, each time your service line rings, it's an opportunity to make money. On the consumer's end, a couple of things are as aggravating as not having the ability to reach a service when you require to. When clients can not get a hold of you, they may despair in your brand name.

They ought to include outstanding, verified suggestions and have experience in in-office and virtual interactions - phone call answering. There's the old stating that in order to make money, you have to invest money. However in the case of outsourcing your business communications to a virtual answering service, spending money saves cash. Here's why.

But utilizing one can conserve your company cash in methods that, in the long term, make the costs associated with an answering service more than worth it. Taking your business interactions out of the office conserves you on overhead costs connected with: If you employ an in-office receptionist to handle your calls, you'll need a location for them to work.

But outsourcing to a virtual assistant company removes that obligation (business call answering service). How your business manages its communicationwith customers, with vendors, and with others in your communitygoes a long way towards shaping its track record. reception services. Phone lines that sound and sound, calls that are never returned, and messages that do not get provided are all things that can make the general public concern the integrity of your company.

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Surely there's a better use of their skills and abilities - answer phone service. Virtual assistants are a chance to off-load the time-consuming work of being a contemporary service with modern-day interactions requires. Hiring a virtual phone assistant is an opportunity to step far from the telephone and get back to what's essential: running your service.

2 It allows you to preserve exceptional customer support by providing you with a record of what your customer requires. In turn, this permits you to anticipate their future requirements as well as the needs of other customers. Thankfully, call recording is a service numerous virtual phone answering assistants provide.

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But if you partner with the right answering service, they can handle your online chat functions for you. Using your clients the opportunity to interact with you in the language they're most comfortable with is a level of customer care that can build client trust and loyalty. Partner with an answering service that offers services in other languages aside from English.

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That's how we assist little companies grow and thrive. We supply people-powered communications options for small companies that need an assisting hand. Integrating excellent client service with the most recent technology, we're making it much easier than ever for your small company to achieve huge business results. Prepared to find how Nexa can improve your service? Begin today.



In the last couple of years service has become exceptionally competitive and you need to try to find any chance where you believe that you might be able to get an one-upmanship on the opposition. Signing your service up for a phone answering service - professional phone answering service with is a really terrific method for your business to get that competitive benefit over your competition.

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When you have a great answering service that you can forward a great deal of those time losing calls to you will have a substantial amount of time to focus on tactical tasks. Our experienced professional telephonists can sort out the time wasting calls and the irrelevant phone calls and divert the important calls throughout to you or your group to action.

Trusted by more than 25,000 businesses, from sole traders to major corporations

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